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Delivery information

Orders within the UK are guaranteed delivery with 3-5 working days. If you need to track your order, please contact us providing your order details and we will happily track your order for you. We will contact you with an update on the progress of your order.
Please select the appropriate delivery cost at the checkout. Orders must be place before 1pm for Special Delivery. Items may arrive in more than one package.

Delivery Charges

Royal Mail   £1.96

Special Delivery   £4.90

Europe Delivery   £3.99

International Delivery   £5.99

Deliveries can be made to worldwide address, please enquire on info@dramafree.co.uk before placing your order. 


>Exchange and Returns

If you change your mind about your purchase you can return it to us for an exchange or refund within the 7 working days from delivery.

You must notify us on info@dramafree.co.uk before sending the item. Once you have obtained a Returns Number please send the items to the Returns Address via post.

Your purchase must be in its original packaging and unused. Avoid getting your purchase into contact with make-up and perfumes.

The refund will exclude original delivery cost. You will have to pay for return postage and packaging. Your debit/credit card will be refunded as soon as we receive your purchase back. You will receive your refund via the original method of payment.

This does not affect your statutory right.


>Payment Methods

All products are priced in UK Sterling. Please have your credit or debit card details available when you place your order. Your payment card will be debited immediately.
We accept Switch, Visa, MasterCard, American Express and Delta. Please note that Diners, Solo and Electron cards are not accepted for online transactions.
You will be required to provide your card security code. This is the 3 digit number that appears after the last 4 digits of the actual card number on the back of your card. For American Express this is the four digit number printed on the front of the card.  


>Looking after your Accessories

Care for your accessories with the love it deserves! Here are few tried and tested tips

Avoid contact with liquids and perfumes.
Store your accessories in a safe place, out of direct sunlight, from scratches and away from dust.
When possible clean your accessories with a damp cloth.
And last but not the least, wear your jewelery as often as you can.


>Privacy and Data Protection

The information you provide on our online store will be held by Dramafree Ltd and will not be passed to any third parties under any circumstances.
The information you provide will be used for order processing, administration of accounts, dealing with inquires or complaints, crime and fraud prevention, marketing out products and services generally (subject to any objection or preference you may indicate when submitting your personal details to us via this website) or sending information to you about our products and offers.


>Terms & Condition of sale

Please read through these Terms and Conditions carefully before placing your order:

We have made every effort to exhibit as accurately as possible the colours of our products that appear on the website, all sizes and measurements are approximate.
We take all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time of publishing. 
All prices are inclusive of UK VAT (do not include delivery charge). Prices are subject to change without notice. 
All product displayed on our website are subject to availability. We reserve the right to refuse an order.
Please ensure you provide us with the correct email address. We shall acknowledge your order via email.
No statement on out store site shall be deemed to affect the statutory rights of a consumer which cannot be excluded or restricted by law.